FAQ & Help Center

What does ZAFORA offer now?

ZAFORA now offers professional digital services delivered by MarketLift Agency, including local SEO, Google Business Profile optimization, website and Shopify services, marketplace optimization, digital marketing, and business automation.

Are these physical products?

No. MarketLift Agency services are delivered digitally. No physical shipment is required.

How is a service delivered?

Depending on the service, work may be completed directly in your website, Shopify store, Google Business Profile, marketplace account, advertising account, or another authorized platform. Reports, files, recommendations, and handoff materials may also be delivered electronically.

How long will my project take?

Timelines depend on the service, scope, required access, client feedback, and any third-party platform review times. We confirm the expected timeline before custom work begins.

Will you need access to my accounts?

Some services require authorized access. Whenever possible, please use secure collaborator, partner, admin, or delegated access rather than sending passwords through unsecured channels.

Are revisions included?

Included revisions depend on the service and project scope. Any revision limits will be stated in the service description, proposal, or written project agreement.

Can I request a custom service?

Yes. Contact us with your business goals and we can review the project and provide a custom scope and quote.

What is your cancellation or refund policy?

Digital service cancellations and refunds depend on the stage of the project and work already completed. Please review our Refund Policy.

Need Help?

Email shopzafora@gmail.com with the service you are interested in and a short description of your goals.