Help Center

🛍️ Orders & Shipping

How long will my order take to ship?
Orders are typically processed within 1–3 business days. Once shipped, you’ll receive a tracking link by email.

Do you offer international shipping?
Yes! Zafora ships worldwide. Delivery times vary by location — international orders typically arrive in 7–14 business days.

Can I change or cancel my order?
If your order hasn’t shipped yet, contact us at support@zaforastore.com within 12 hours, and we’ll do our best to update or cancel it.

🔁 Returns & Exchanges

What is your return policy?
We accept returns within 30 days of delivery for items in their original condition with tags. Please email our support team at support@zaforastore.com to start a return.

Are there items that can’t be returned?
For hygiene reasons, self-care and beauty items are final sale.

When will I receive my refund?
Refunds are processed within 3–5 business days once we receive and inspect your return.

👗 Products & Sizing

How do I find my size?
Each product page includes a detailed size guide. For best results, measure yourself and compare with our chart.

Are your fabrics sustainable?
Zafora partners with trusted suppliers and uses ethically sourced, high-quality materials to ensure comfort and durability.

💳 Payments

What payment methods do you accept?
We accept all major credit cards, PayPal, Shop Pay, and other secure payment options available at checkout.

Still Need Help?

Our support team is always here to assist you. Reach us anytime at
📧 support@zaforastore.com